Product Manuals
Download product documentation and user guides
User Manual
Link
Have an account? Log in to check out faster.
Download product documentation and user guides
Link
Tap the right earbud to turn up the volume.
Clean the charging contact points of the earbuds and the charging case.
Reset the earbuds.If you cannot resolve the problem, please contact us promptly.
Make sure the earbuds are fully charged and powered on. Make sure your phone's Bluetooth is enabled If there is no problem with the two points stated above, turn off the poweredon earbuds after 5 continuous and quick clicks. Put them back into the charging case and close the lid, wait for 1 minute, then open the charging case and reconnect the earbuds to the phone.